Heads Up

At Your Service Online to implement multifactor authentication

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Multifactor authentication
Ervins Strauhmanis/Flickr

To help safeguard employees’ information while using the University of California retirement planning website, UC will be adding multifactor authentication when users login.

This extra security step will protect accounts by requiring more than one piece of evidence to confirm employee identities. For example, both a password and a code are sent to the account owner’s cell phone.

In preparation for the introduction of multifactor authentication, employees will be requested to provide their personal cell phone numbers the next time they sign in to At Your Service Online. Once a cell phone number is on file, access to At Your Service Online is granted as usual. If employees do not have a personal cell phone number or prefer not to provide one, they can check a box to indicate so and proceed to enter their At Your Service Online account.

Providing a cell phone number is optional, but it is highly recommended as an important step in introducing the additional protection of multifactor authentication to employee At Your Service Online UC Retirement accounts.

UCLA has already implemented multifactor authentication for employees and students to verify their identities when logging into UCLA system resources.

For additional cybersecurity awareness information and resources, visit UC’s information security website

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